Frequently Asked Questions
FAQ
Got questions?
Got questions?
We got answers.
π³ How do I pay?
Cash on delivery in USD or Lebanese Liras β you pay when your order arrives. No card needed, no prepayment.
π΅ Can I see prices in USD or Lebanese Liras?
Yes! You can pay in either currency. Use the currency selector at the top of the store to switch prices between USD ($) and Lebanese Liras (LBP) while you browse.
πΊοΈ Do you deliver outside Beirut?
Yes! We deliver everywhere in Lebanon.
β±οΈ How long does delivery take?
2β4 working days, depending on your area.
β»οΈ Are lunch boxes plastic-free?
Every surface touching food is 304 or 316 stainless steel. Never plastic.
π 304 vs 316 stainless steel?
Both food-safe. 316 is higher grade with extra corrosion resistance β medical equipment grade.
π§ Which bag size fits my child?
Nursery (3β5) are smaller; Elementary (6β11) are full-size. Message us with your child's age for recommendations.
π Can I exchange a product?
Yes β contact us on WhatsApp within 3 days of delivery.
π§ Are bottles leakproof?
Yes. Every bottle is tested leakproof.
π¦ Do you offer bundles?
Yes! Bag + lunch box + bottle + pencil case at a saving.
π How do I reach you?
WhatsApp (green button on any page) or DM @snappy.lb on Instagram.