Frequently Asked Questions

FAQ

Got questions?
We got answers.

πŸ’³ How do I pay?
Cash on delivery in USD or Lebanese Liras β€” you pay when your order arrives. No card needed, no prepayment.
πŸ’΅ Can I see prices in USD or Lebanese Liras?
Yes! You can pay in either currency. Use the currency selector at the top of the store to switch prices between USD ($) and Lebanese Liras (LBP) while you browse.
πŸ—ΊοΈ Do you deliver outside Beirut?
Yes! We deliver everywhere in Lebanon.
⏱️ How long does delivery take?
2–4 working days, depending on your area.
♻️ Are lunch boxes plastic-free?
Every surface touching food is 304 or 316 stainless steel. Never plastic.
πŸ” 304 vs 316 stainless steel?
Both food-safe. 316 is higher grade with extra corrosion resistance β€” medical equipment grade.
πŸ‘§ Which bag size fits my child?
Nursery (3–5) are smaller; Elementary (6–11) are full-size. Message us with your child's age for recommendations.
πŸ”„ Can I exchange a product?
Yes β€” contact us on WhatsApp within 3 days of delivery.
πŸ’§ Are bottles leakproof?
Yes. Every bottle is tested leakproof.
πŸ“¦ Do you offer bundles?
Yes! Bag + lunch box + bottle + pencil case at a saving.
πŸ“ž How do I reach you?
WhatsApp (green button on any page) or DM @snappy.lb on Instagram.